Refund policy
14-day money-back guarantee. If gotoprompter Pro or Lifetime isn't right for you, email support@gotoprompter.app within 14 days of purchase with the email address you used at checkout. We'll refund you in full, no questions asked. Refunds are processed by our merchant of record, Dodo Payments, and usually appear within 5–10 business days depending on your bank.
Subscriptions. Cancel any time from the billing portal; you keep access until the end of the paid period. Renewals are refundable within 14 days of the renewal charge.
After a refund the license key is disabled and the app returns to the free tier. Your scripts stay on your Mac.
The web app is free, so nothing to refund there.
Last updated: November 5, 2026.